BSB51915 DIPLOMA IN LEADERSHIP & MANAGEMENT 代写
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BSB51915 DIPLOMA IN LEADERSHIP & MANAGEMENT 代写
BSB51915
DIPLOMA IN LEADERSHIP & MANAGEMENT
BSBMGT516
Facilitate Continuous Improvement
Trainer Name: Keng Tan
Student Name:
Student ID :
ASSESSMENT TASK 1
REFER TO CASE STUDY: LEYLAND TRUCKS
Q1. What is Kaizen? Why Leyland has implemented a practice continuous improvement?
· Define Kaizen
· Explain of major reasons why Leyland Trucks practises continuous improvement (should cover in regards to sales, profit, Customers etc.)
Q 2 how is Kaizen, as a business strategy, expected to help Leyland trucks to increase its market share?
· What strategy they adopted to meet the company objective to increase their market share
Q 3. How does Leland Trucks measure its continuous improvement? Can you suggest KPls for another type of business organization e.g. a retailer or a leisure centre'?
· Themes used by Leyland Trucks to measure its CI
· An example of another business organisation
Q 4. Why is continuous improvement most likely to be achieved in a company with a culture of trust'? Start your answer by explaining what is meant by a culture of trust.
· Define Culture of Trust
· Leyland’s values includes few things that support continuous improvement of company
ASSESSMENT TASK 2
Report Format
You need to choose company of your choice
Introduction
This will cover what you are going to discuss and achieve in your assignment (CI Proposal)
Background
· Company Information
· Business Overview (business activities and operations)
Body of Report
Include headings
Purpose and Background
· This includes reason for CI,
· importance of CI and
· Why this proposal is made.
Concept of CI
· What is CI (Definitions of CI )
· Include in scholars research on CI
· History of CI
· How CI can be applied
· CI Life cycle
CI Models and Theories
· Explain Kaizen Theory
· Total Quality Management
· PDCA Cycle
· Lean Theory (Manufacturing)
· Six Sigma
· SMAIC Model
Proposed Solution:
· Choose and apply any of above mentioned CI Model and Give reason why you have chosen this model for company of your choice.
· Benefits /impact in areas of productivity, Knowledge Management and sustainability. For example Benefits cover areas like cost savings, environmental protection, waste reduction, knowledge creation and increased efficiency)
CI Strategies (to improve work outcome)
· Focus on Quality Improvement
· High Performance People
· Supply Chain Management
Key Performance Indicators(KPIs) (measure CI effectiveness, KPIs include both quantitative and qualitative measures)
· Benchmarking
· Six Sigma(important tool to measure KPIs for CI)
CI Implementation (Implementation process includes organisation wide consultation, communication and participation to encourage collaborative approach)
It should cover points on encouraging responsibilities, developing company vision, mission towards organisation goals and objectives, developing strategic plans, develop policies and procedures
Communication Plan (across organisation to the relevant stakeholders)
BSB51915 DIPLOMA IN LEADERSHIP & MANAGEMENT 代写
Training and Resources
· required for implementation e.g. internal training, mentoring and development of employees to participate in CI Process)
CI Communication Plan (how to communicate to all stakeholders)
· Stakeholders includes employees, owners, shareholders
Feedback and Evaluation (for expected business improvement and performance and forfurther improvement)
Conclusion
Continuous improvement have resulted in achieving the organisational goals through process of selecting models, developing appropriate strategies and its implementation to get desired results
References (Harvard Referencing System)
ASSESSMENT TASK 3
REQUIRED: REPORT FORMAT
Introduction
Background
You need to choose two contrasting views on sustainability from a business point of view for (eg views believing climate change is not manmade on the other hand corporations such as mining and oil has supporting views for sustainability). For those who are in favour, what steps have they taken towards sustainability, waste management and environment protection.
For those who are not in favour, what are reasons they do not consider environmental reporting into their reports.
Body of Report
What is Knowledge management (KM) and systems?
· Define KM and KMS
· Benefits of KMS in organisations with relevance to strategic management and sustainability
What is sustainability, its relevance to CI and KM?
· Define Sustainability
· Relevance to CI and KM (coordinate with processes of organisation towards waste management and environmental protection
What is Quality and Quality management models?
· Define Quality Management
· Explain TQM Models
· CI Models used by companies provide some company examples
· Sustainability principles
Conclusion
How important is sustainability in today’s world for every organisation and incorporate results of KM and CI to support
References (Harvard Style)+ website
Essay Word limit 2000 words
ASSESSMENT TASK 4
PORTFOLIO
Include your researched documents, minutes of meeting, discussion notes etc
BSB51915 DIPLOMA IN LEADERSHIP & MANAGEMENT 代写