代写Video Conferencing Pilot Project B

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代写Video Conferencing Pilot Project B
Video Conferencing Pilot Project B

Background:

MacDowell’s is looking to pilot test video conferencing equipment to assist in the communication between franchisee restaurants and the central office. Prior to a full implementation, MacDowells wants to test the effectiveness of video conferencing through a pilot program involving 28 individual restaurant sites split evenly across the four management regions (North, East, West and South). This project will involve managing the selection, purchase and installation of video-conferencing equipment, training of staff, and functional testing of the equipment for these specific sites.

You have already undertaken some initial planning steps in identifying the resources available for the project, the phases of work, the tasks required in those phases, and the estimated resources required for those tasks. The Vice-President of Operations has also allocated a budget of $180,000 for the project. The project should start on 22 August 2016 and be completed by 28 October 2016.

Resources Provided: Name Function Area Cost per hr/use/unit Overtime Cost/hr Availability

Janice

HR – Human Resources

$90/hr

$140/hr

100%

Henry

HR – Human Resources

$80/hr

$120/hr

50%

Zhu

IT - IT Support

$70/hr

$105/hr

100%

Reece

IT – IT Support

$90/hr

$135/hr

100%

Michelle

PU – Purchasing Unit

$60/hr

$90/hr

50%

Omar

LC – Legal Counsel

$120/hr

$180/hr

100%

David

QC – Quality Control

$100/hr

$150/hr

100%

Meeting Room

n/a

$350/use

VC unit

Video Conferencing Unit

$4000/unit (estimate)

Deliverables, Sub-deliverables/Tasks, and Resources required:

Phase 1 - Requirements Analysis:

 Project coordination meeting (all staff to attend)

 Assessment of central office site video conferencing requirements (24 hours IT & HR)

 Assessment of restaurant site requirements (18 hours HR & IT per region)

 Analysis of video conferencing equipment currently available on the market (40 hours IT).

 Equipment specification and recommendation report (48 hours of IT).

 Phase completion meeting (HR, IT and PU to attend).

Phase 2 – Equipment Acquisition

 Prepare and issue a Request for Quote (RFQ) to potential suppliers (24 hours PU & HR).

 Suppliers need five business days to respond to the RFQ.

 Assessment of supplier responses (24 hours IT & PU) to select best supplier.

 Preparation of supplier contract (16 hours PU & LC)

 Phase completion meeting (HR, IT, PU, & LC to attend).

Phase 3 – Equipment Installation

 Rollout planning meeting (IT & HR to attend)

 Installation of VC equipment to the Central Office (24 hours IT and 3 VC units)

 Installation of VC equipment to 28 sites (8 hours IT and 1 VC unit required for each restaurant).

 Phase completion meeting (HR & IT to attend)

Phase 4 –代写Video Conferencing Pilot Project B Training Delivery:

 Preparation of the training material (36 hours HR)

 Delivery of training at the central office (16 hours HR and 1 x 100% IT resource to be allocated for technical assistance during task)

 Delivery of training at the sites (8 hours HR per site (note 28 sites) and 1 x 100% IT resource to be allocated for technical assistance during task).

 Phase completion meeting (HR & IT to attend).

Phase 5 – Live Testing and Reporting:

 Live test of fully implemented VC facilities (Runs for 5 business days and requires 1 x 100% HR and 1 x 100% IT to assist with training and technical issues

 Report on the live testing performance (24 hours HR & IT)

 Project closeout meeting

Resource Rules:

 Employees work a standard 8 hour day.

 Where more than one type of resource is used on a task the hours need to be performed by each of those resource types (e.g. 20 hours IT & HR = 20 hours of IT resource AND 20 hours of HR resource).

 While MacDowells restaurants are open 7 days a week, the project team will only work Monday to Friday as per their employment contracts.

 Meetings are generally anticipated to take 2 hours of work time for preparation and 2 hours for the actual meeting. Accordingly half a day (4 hours) should be allocated to all attendees as a default time for any meeting process. A meeting room should be booked for all meetings.

 It is standard MacDowells project methodology to have a quality control person undertake a review of any major task (defined as tasks that have 40 hours or more of total work effort). Where you identify any applicable tasks, a Quality Control task of 8 hours should be inserted at the end of the task and should be completed prior to any successor tasks being scheduled.

 All install sites will require training; however video conferencing units will need to be installed at a location before training can commence at that location.

 It should be assumed that all team members that have worked on tasks relevant to a particular meeting should be involved in that meeting.

 Note that the equipment cost per unit is an estimate based on our initial inquiries – this may change depending upon the final response from suppliers.
代写Video Conferencing Pilot Project B