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Description of Task | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Assignment – Reflective Report You are required to evaluate a food and beverage establishment of your choice. The food and beverage establishment must be classified as a restaurant or café and must serve alcohol. Students are strongly encouraged to consume the food and beverage products through a dining experience or of their place of employment if currently working in industry. Please present this assignment in report format. - 1200 words. It must include: · Cover/Title Page (Must contain all subject, student and lecturer details) · Introduction (What is the purpose of this report?) · Name the food and beverage establishment, it’s location and type of cuisine served · Define the type of food and beverage establishment i.e. café, restaurant · Define the type of service, i.e buffet, fine dining, casual dining, a la carte, set menu etc (These definitions must all be referenced – 4 in total) - Does the furniture and fittings match the type of establishment? - Does the menu and beverage list match the type of establishment? · Students should make comment on: - Uniforms of staff. Are they appropriate for the type of establishment? - Skills of wait staff. Do wait staff display skills of a trained food and beverage attendant? - Staffing levels of front of house. Is their appropriate number of staff for number of customers? - Were you greeted, seated and ordered in a timely manner? - Did your beverages arrive in a timely manner? - Staffing levels of back of house. Is their appropriate number of staff for number of customers? - Did your food arrive in a timely manner? Was it presented well (may include photos)? - Food and beverage quality. Were you satisfied with your dining experience? - Would you recommend this food and beverage establishment to others? Why or why not? · Conclusion · Reference List |
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