a. | Formulate and apply key operational controls and procedures used in food and beverage outlets, with specific reference to product, service quality and business profitability. |
b. | Evaluate and practice food and beverage management cost control principles relating to sales, costs and use of resources. |
c. | Evaluate operational rosters and workforce considerations. |
d. | Critically review profit and loss statements for food and beverage outlets and make judgements upon revenue, costs, and expenses incurred. |
e. | Critically review current and emerging market trends with respect to food and beverage. |
f. | Evaluate the impact of food and beverage outlets on the environment and present solutions for a more sustainable practice. |
g. | Appraise and apply the legal obligations for food and beverage operations. |
h. | Critically review how food and beverage outlets use menu engineering to maximise outlets profitability. |
i. | Evaluate and design a range of menus for specific target markets, and critique from an ethnic, cultural, religious and dietary perspective. |
Assessment Type | When Assessed | Weighting | Learning Outcomes |
Group Applied Assessment |
Week 7 |
30% |
a, b, c, d, e, f |
Individual Assessment |
Weeks 5 & 9 |
20% |
a, e |
Exam | Exam week | 50% | g, h and any of b, c, e |
Kitchen Assessment | |||||||
Criterion | Award Grade | Fail | Pass | Credit | Distinction | High Distinction | |
Kitchen Performance Skills (30%) | Failed to demonstrate basic kitchen skills | Has shown basic kitchen skills with external guidence | Has demonstrated skills consistently in correct order with awareness of technique |
Has shown a proficient understanding of the tasks |
Has exceeded expectational performance of the tasks and owership | ||
Time Management (15%) | Failed to demonstrate time management and not complete task in due course | Has shown basic time management skills and met most deadlines | Has shown consistency in meeting deadlines and time management skills | Has shown proficient in meeting the timelines | Exceeded time management skills which reflects highest level of performance | ||
Professional Development (25%) |
Failed to demonstrate personal development skills such as late and missing from operation | Has shown basic personal development skills | Has a positive attitude and consistently shows a good understanding of the tasks | Has shown a proficient understanding of the tasks with a great attitude | Exceptional attitude and exceeded understanding of the tasks and ownership | ||
Teamwork and Communication (20%) | Failed to demonstrate basic communication skills and teamwork | Has shown basic communication skills and some teamwork | Has shown consistent communication and teamwork | Has shown proficient communication and good teamwork | Exceptional communication with suitable guidance to the team | ||
Kitchen Cleanliness & Hygiene (10%) | Failed to demonstrate basic food hygiene | Has shown basic level of hygiene | Has demonstrated skills consistently in Kitchen cleanliness awareness of food hygiene | Proficient in understanding of food hygiene and cleanliness to be a hospitality professional | Completely exceeded exceptionally an excellent level of food hygiene and cleanliness | ||
Total Grade |
Fail (0-49%) Unsatisfactory performance |
Pass (50-64%) Just satisfactory performance |
Credit (65-74%) Good performance showing more than satisfactory |
Distinction (75-84%) Superior performance demonstrating independent professional skills |
High Distinction (85-100%) Outstanding performance demonstrating exceptional ability and skills |
Criterion | Award Grade | Fail | Pass | Credit | Distinction | High Distinction | |
Ability to cover key topics (30%) | Fails to address the task set | Some of the work is focused on the aims and themes of the assignment | Has addressed the main purpose of the assignment |
Has addressed the purpose of the assignment coherently and with some attempt to demonstrate imagination |
Has addressed the purpose of the assignment comprehensively and imaginatively | ||
Recommendations and summary (30%) | Poor quality recommendations | Adequate attempt at recommendations and summary but limited feasibility | Good recommendations but requires more research and thought | Quality report with limited shortcomings | Outstanding report, professionally written with feasible recommendations | ||
Formatting and referencing (20%) | Incomprehensible due to poor written language competence or careless writing | Satisfactory but with difficulties in communicating ideas due to careless writing and lack of proof-reading | Some language mistakes but good communication of ideas, basically well written | Very well written with few minor mistakes due to distractions | Excellent writing, structure and formatting which demonstrates careful revision to avoid minor mistakes | ||
Individual Contribution to the Group (20%) | Poor quality; little, if any, contribution to group goals and assignment | Satisfactory contribution to the team and report. | Has shown consistent involvement, communication and teamwork | Very good quality work and contribution to the team and its goals | Outstanding contribution; above-and-beyond; work is excellent in form and substance | ||
Total Grade (100%) |
Fail (0-49%) Unsatisfactory performance |
Pass (50-64%) Just satisfactory performance |
Credit (65-74%) Good performance showing more than satisfactory |
Distinction (75-84%) Superior performance demonstrating independent professional skills |
High Distinction (85-100%) Outstanding performance demonstrating exceptional ability and skills |